Terms & Conditions

Using this website

By using this website you agree to these terms. The website provides general information about Sohini Rasoi and its services, and a way for you to contact us. Please use it lawfully and do not submit false or misleading information.

Prices and quotations

The rates shown on the Menu and Pricing page are our standard rates per thali, per cup of tea and per plate of snacks, and they are negotiable. For regular corporate service, bulk supply and events, the final rate and conditions depend on quantity, timings, location and special requirements. A quotation is valid only for the period and conditions stated in it.

Enquiries are not contracts

Sending an enquiry does not create a contract. A service arrangement begins only after both parties have agreed the scope, quantities, timings, rates and payment terms, preferably in writing. Until then, either side may decide not to proceed.

Service arrangements

Once an arrangement is agreed, we will provide the service as described. Changes to headcount, timings or menu should be communicated to us in advance so that we can plan accordingly. Payment terms, notice periods and any other conditions will be set out in the agreed arrangement.

Feedback and complaints

If you are not satisfied with any part of our service, please tell us through the Feedback and Complaints page or by phone, WhatsApp or email. We will review your concern and work to resolve it.

Intellectual property

The Sohini Rasoi name, logo, text and photographs on this website belong to Sohini Rasoi and its operator. Please do not copy or reuse them without permission.

Limitation

We take care to keep the information on this website accurate, but we do not guarantee that it is always complete or current. We are not responsible for the content of external websites linked from this site.

Contact

For any question about these terms, please contact us using the details on this page.